How to Make a Complaint
If you wish to make a formal complaint, please do so AS SOON AS POSSIBLE, ideally within a matter of a few days. This will enable us to establish what happened more easily.
If doing that is not possible, your complaint should be submitted within 12 months of the incident that caused the problem; or within 12 months of discovering you have a problem.
Our Complaints Procedure can be downloaded here (This document is also available from reception).
You should address your complaint in writing to the Practice Manager.
You can also download a leaflet which explains how to complain or give feedback about NHS services.